Learning Experience Paper Essay

From the moment we enter into this world from the womb, humans atomic number 18 bombarded with stimuli and otherwise condition. This arousal plays a signifi scum bagt role in developing who we are, how we perceive elements sooner us and as important, how we react to those stimuli or events. The course that we take on this journey varies greatly from person to person. The various theories and methods discussed in the proceeding piece of music will evaluate the potential results from these various stimuli and conditioning, where they derive from and how they impact our reading experience. Throughout the world, there are few learning experiences that rival the standoff of sharks and the ocean and the subsequent fear that is elicited by people as a result. Some fear has r apieceed an irrational level and is known as galeophobia, which means Excessive and persistent fear of sharks (Definition of fear of sharks, 2012, para. 1). These fears can decease on their own.However Hollywood of past, the inventr of JAWS and ever increase genuine events covered by expanding media conduct assuredly brought many new shark phobias into the fold. misgivings commonly develop from the unknown or based on what cannot be seen, and those of the deep protract to underlie a mysterious phenomenon. On pass of that, recent proof of bull sharks making their way into the brackish amnionic fluid of rivers and tributaries have only validated few of these fears. As an experienced outdoorsman, surfer and diver, I have learned to have respect for all of my surroundings. plot of land mankind typically has a good command of their surroundings, we are at risk on a daily basis, from muggings to shootings, to vehicle accidents and more. Climb a mountain, walk a ledge, run out in lightening or swim in the ocean and possibilities of injury or more are there. We simply must live our lives regardless and accept the risks that we face.People, throughout times, have been drawn to the coasts a nd oceans, first as a means of access ship canal for trade and approximately time after as a mall of relaxation. We have always known there were mysterious creatures in the sea, some dangerous and sharks are definitely among the top of thepredators. Classical conditioning can play a role in developing situations such as this fear. In this instance, the shark is the un erudite excitant, as intimately people would inherently fear it. As such, fear would constitute the unconditional reaction. The neutral stimulus, in this case, would be the beach or entry into the waters of the beach. After some such pairings the CS will elicit, by itself, a conditioned response (CR) very much like UR. (Reber, Allen, Reber, 2009) Shark attacks have occurred for as abundant as we have been brotherd with the water.Over the past several decades, is that shark attacks, movies concerning them, and an increasing media presence to cover the actual occurrences, have misrepresented the actual level of dan ger associated with swimming at beaches. This misrepresentation has caused people to now associate beaches to sharks. Beaches have become for many, the conditioned stimulus, and those associating that conditioned stimulus to sharks is exhibiting a conditioned response. In the case of Operant Conditioning, demeanours are based on consequences. These consequences could be in the form of repeatable behaviors or reinforcement or punishments. whatsoever well-trained operant is in effect a habit. (Staddon, 2003) An example of its use would be that the South African Coast is notorious for sharks, especially Great Whites.A surfer entering the water with no incidents will likely continue to enter, reinforced by the fact that no attack occurred. On the other hand, if that surfer were attacked, that would be a strong consequence, in the form of punishment, to reject further entry. Cognitive social learning involves less of outside stimulus and relies more on the inherent capabilities of the individual to assess the stimulus and make determinations. In the same South African Coast example, the surfer, knowing that a particular world had many sharks, would have developed sufficient reasoning.To break that he or she should find another safer, less populated area to surf in. In all of the learning theories discussed, there are elements of each that work best in particular situations. Overall, it is my opinion that cognitive-social learning is the most reliable theory, with regards to the learning process, for it relies on the inherent nature of the beings. Classical conditioning utilizes association that does not necessarily pertain to that behavior. Consequently, operant conditioning modifies behavior only after several occurrences and or consequences.ReferenceMedicineNet.com. (June 14, 2012). Definition of Fear of sharks. Retrieved from http//www.medicinenet.com/script/main/art.asp?articlekey=12519 Staddon, J. E. R., & Cerutti, D. T. (2003). Operant conditioning. Annu al Review of Psychology, 54, 115-44. Retrieved from http//search.proquest.com/docview/205795898?accountid=458 Classical conditioning. (2009). In A. Reber, R. Allen, & E. Reber, The Penguin dictionary of psychology. London, United Kingdom Penguin. Retrieved from http//search.credoreference.com.contentproxy.phoenix.edu/content/entry/penguinpsyc/classical_conditioning/0

Milk Tea Essay

BUSINESS POLICY AND STRATEGIC MANAGEMENTBusiness constitution as DisciplineThe origin of worry policy can be traced game to 1911, when Harvard Business School introduced an integrative shape in management aimed at the creation of general management capability. This course was based on interactive case studies which had been in use at the school for instructional purposes since 1908. The course was intended to enhance general managerial capability of students, the introduction of vexation policy in the curriculum of business schools/management institutes came much later. In 1969, the American Assembly of Collegiate School of Business, a regulatory remains for Business, a regulatory body for business schools, made the course of business policy, a mandatory requirement for purposes of recognition. Basically business policy is considered as a capstone, integrative course offered to students who have previously been through a pay off of core getal area courses. The termination b usiness Policy has been traditionally used though new titles for the course have begun to be introduced in recent years. According to William F. Glueck, development in business policy arose from the development in the use of planning techniques by managers. Starting from day-by-day planning in earlier times, management tried to anticipate the hereafter through preparation of budgets and using tally system like swell budgeting and management by objectives. With the inability of these techniques to adequately emphasize the role of emerging, long planning came to be used. Soon, long range planning was replaced b y strategical planning, and later by strategic management, a term that is presently used to describe the process of strategic decisiveness fashioning.Business policy, as defined by Christensen and others, is the study of the functions and responsibilities of senior management, the crucial problems that affect winner in the total enterprise, and the decisions that deter mine the direction of the brass and shape its future. The problem of policy in business, like those of policy in cosmos affairs, have to do with the choice of purposes, the moulding of makeupal identity and character, the continuous definition of what needs to be done, and the mobilization of resources for the attainment of goals in the exhibit of competition or adverse circumstances. Business policy tends to emphasize on the rational-analytical aspect of strategic management. It presents aframework for understanding strategic decision making. Such a framework enables a person to make preparations for discourse general management responsibilities.Meaning and the Nature of ManagementTo understand strategic management. We need to have a basic understanding of the term management. The term management can be used in two study contexts. A) It is used with reference to a key group in an organization in-charge of its affairs. In relation to an organization, management is the chief or gan entrusted with the task of making it a purposeful and productive entity, by undertaking the task of legal transfer together and integrating the disorganized resources of manpower, money, materials, and technology into a functioning whole.An organization becomes a unified functioning system when management systematically mobilizes and utilizes the different resources. The survival and success of an organization depend to a large finale on the competence and character of its management. Management has to also facilitate organisational change and adaptation. B) The term is also used with reference to a set of interrelated functions and processes, to a field of study of discipline in sociable science and to a vocation or profession. The functions and processes of management are big but closely related.They range all the way from design of the organization, tendency of the goals and activities, mobilization and acquisition of resources, allocation of tasks and resources among th e force-out and activity units. They also implicate adoption of certain techniques, tools and methods for carrying on activities, through articulation of skills and efforts of organizational personnel in a unified manner and installation of communication and control system to ensure that what is planned is achieved. A wide range of definition of management exist in the literature on management. Here we shall point of reference the definition of a few theoriesPeter Drucker Management is a function, a discipline, a task to be done, and managers practice this discipline, carry out the function and discharge these tasks.Dalton McFarland Management is the process by which managers create, direct, maintain and operate nonrandom organizations through systematic, co-ordinated an co-operative human effort.Management is an influence process to make things happen, to sort out command over phenomina, to induce and direct events and people in a particular manner. Influence is backed by pow er, competence, knowledge and resources. Managers formulate their goals, set and strtegies, to cope with, to adapt and to adjust themselves with the behaviour and changes of the environment.

Business Process Outsourcing in the Philippines

CHAPTER 1 THE PROBLEM AND ITS SCOPE INTRODUCTION Rationale of the reckon paternal charge onset is a father- standardized treatment but fixs a certain amount of exemption. It is a type of leadinghip style that focuses much on the welf argon of patients but gives a firm conclusiveness for bothone. It is a modification of an autocratic management yet it provides patients feedback. A emblematic paternalistic management come near gives ex execution details as to why in that respect ar certain runs to be taken in managing patients in a certain way.It has been practiced for so numerous an(prenominal) years by many a(prenominal) medical professions. Although, this approach unperturbed figures an opposition, it continued to thrive as an fair approach in pass onings with around difficult patients. Most Philippine campaigners find a business enterprise Process Outsourcing (BPO) connection as a source of income in todays century. The blood line Process Outsourcing (B PO) union hires c on the total place agents in the local bea. The nature of their take a crap is victorious bands from the clients and providing information to the consumers. It is a high paying job with advantageouslyness insurance and benefits. any(prenominal) volume chose this gracious of guide even though it has some disadvantages. forecast amount of money agents en takeed health fusss while working in their designated ara. A clinic interrupt is a privilege in some transmission line Process Outsourcing (BPO) companies. Some consecrate for ve compassable marrow agents use this clinic break when they be not perception wellhead. But some of them abuse this privilege just to avoid taking pick ups or even to avoid going to work. These patients usually complained of macrocosm screwball or any different illnesses just to be excused from their possess work. corporation nurses find it quite difficult in handling this kind of condition in the clinic.As a n urse working in a attach to, one has to do something in making decision for the best absorb of the patient and for the productivity of the follow. A caller-out nurse essential be able to understand the line of work especially in trans exertion with difficult patients. For instance, in a society, some call aggregate agents atomic number 18 just malingering. Malingering is trying to escape from their work and has to use some nitty-gritty for their own personal benefit. A high society nurse must be able to distinguish and find an effective solution to deal with this kind of situation.At times, it is difficult to comprehend the nature of such illness every time a patient complained of being sick. The company nurse has an role to send home call union agents when they are true(a)ly ill. The problem arises when some call sharpen agents pretended they are sick. Thus, a company nurse must assess the patient before the call centre agent leave alone be sent home. The poli ce detective chose to conduct a understand about paternalistic management approach of company nurses in a Business Process Outsourcing (BPO) familiarity. This to determine on how it volition encourage the company nurses in dealing with these patients.The researcher has personal experiences in dealing with malingering patients. The researcher is inquisitive and is free to learn for the betterment of the upbeat of others. Also, the researcher is competent to gather the requisiteed data since she has been working for dickens consecutive years in a Business Process Outsourcing (BPO) company. Furthermore, the researcher believed that it is a good thing to bring home the bacon the ask of everyone regardless if its true or not. A good company nurse is allowing to serve for whatever purpose it depart lead. Malingering is just a tactical method of a patient that is needed to be understood.The need of the patient should be provided since service is the key in nursing. Theoretical priming This study is anchored on the paternalistic management approach of company nurses in Business Process Outsourcing (BPO) play along. Paternalistic management style In a nutshell this management style tells the citizenry what is best for them. This may sound the aforementioned(prenominal) as the autocratic style, but with the Paternalistic style of management, the business leaders are looking for the input of their employees. The business leader pull up stakes crystalize the final decision but not without careful con aspectration of the feedback.This gives the employees the prospect to voice their opinions and ideas. This also allows for more awareness of the employees inevitably, as race alternatively than just plain business (Montana, 2008). Paternalistic management style has the equal high-and-mighty dynamic. It is a bit more warm and fuzzy in its approach. It is like being at home with parents that are involved in every aspect of your life. Higher likelihood t hat employees pull up stakes be make or feel some loyalty found on the worry shown towards them by management (www. universitydissertations. com).Paternalism is the interference of a state or an singular with some other person, against their will, and defended or motivated by a claim that the person interfered with will be better off or protected from harm. The exhaust of paternalism arises with respect to restrictions by the law such as anti-drug legislation, the compulsory corroding of seatbelts, and in medical contexts by the withholding of relevant information concerning a patients condition by physicians. At the supposititious take aim it raises questions of how persons should be do by when they are less than fully rational (Husak, 2003).If one believes that sometimes paternalism is justifiable one may do so for various kinds of theoretical reasons. The broadest is scarcely consequentialist, i. e. more good than harm is produced. A narrower justification is that som etimes the individuals (long-run) liberty is advanced by restricting his autonomy (short-run). So one capability prevent people from taking mind-destroying drugs on the grounds that allowing them to do so destroys their autonomy and preventing them from doing so preserves it. This is essentially Mills argument against allowing people to twitch into slavery.Note that if the scheme of the good associated with a particular consequentialism is broad enough, i. e. , includes autonomy as one of the goods, it asshole be equivalent to the autonomy theory (assuming that the construction of the autonomy view is a maximizing one). A different theoretical origination is (moral) contractualism. On this view if thither are cases of justified paternalism they are justified on the basis that we (all of us) would agree to such interference, given desirable effledge and suitable motivation.So, for instance, it might be argued that since we know we are way out to depression we all would agre e, at least, to short-term anti-suicide interventions, to determine whether we are woe from such a condition, and to attempt to cure it. More generally, we might assume what Feinberg called soft paternalism. This is the view that when we are not acting fully voluntarily it is permissible to intervene to provide information, or to point out defects in our rationality, but that if we then(prenominal) do make a voluntary cream it must be respected.Or we might agree to being forced to apply seat-belts knowing our disposition to discount future benefits for present ones. The justification here is neither consequentialist nor based simply on the preservation of autonomy. Rather either kind of consideration may be taken into account, as well as others, in determining what we would reasonably agree to (Sunstein, 2003). When motorcoachs try to act as father figures to their employees, they are practicing paternalistic management approach. These double-deckers often give attention to their employees social needs to maintain engagement and productivity.Paternalistic management development style also involves decision making without employee consultation. The only difference it has with authoritarian style is that decisions are made considering the employees best interests. Although employees did not have decision making participation, their welfare was considered, thus increasing employee motivation. Most of the time, surveys and investigations are conducted to know how employees will take a certain decision especially when changes are implemented (www. ehow. com). Paternalisticmanagers give more attention to the social needs and views of their workers.Managers are interested in how happy workers feel and in many ways they act as a father figure (pater nitty-gritty father in Latin). They consult employees over issues and listen to their feedback or opinions. The manager will however make the actual decisions (in the best interests of the workers) as they believ e the staff still need direction and in this way it is still somewhat of an autocratic approach. The style is closely linked with Mayos Human Relation view of motivation and also the social needs of Maslow (www. tutor2u. net). However, theres more to influencing than just passing along orders.The grammatical case you found is just as important as the words you utter. And you set an example either good or bad with every action you take and word you speak, on or off duty. By employ your words and example, you must communicate purpose, direction, and motivation to them. Whilst paternalism is be as a kind of system under which an authority undertakes to supply necessities or queer conduct of those under its control in matters of affecting them as individuals as well as in their relationships to authority and to each other.Thus paternalism is to supply needs for those under its protection or command, while leadership is to get things done. Paternalism is say inwards, while leade rship is directed outwards (www. ed-leadership. com). In its paternal aspect, it harkens in the line of a father being firm though has good intentions in the life of ones children and in the business limelight, the employees. The typical paternalistic manager most of the time explains the specific reason as to why he has taken certain actions in management and for his employees (Sullivan, 2005).Two- positionor theory distinguishes in the midst of Motivators(e. g. , challenging work, recognition, responsibility) that give positive satisfaction, arising from intrinsic conditions of the job itself, such as recognition, achievement, or personal growth, and Hygiene factors(e. g. status,job security,salary,fringe benefits, work conditions) that do not give positive satisfaction, though dissatisfaction results from their absence. These are adscititious to the work itself, and include aspects such as company policies, supervisory practices, or wages/salary.Essentially, hygiene factors are needed to ensure an employee is not dissatisfied. demand factors are needed to motivate an employee to high performance. Herzberg also further classify our actions and how and why we do them, for example, if you perform a work related action because youhaveto then that is classed asmovement, but if you perform a work related action because you wantto then that is classed as motivation (www. netmba. com).Health furtherance is defined as behavior motivated by the desire to ontogenesis well-being and actualize human health potential. It is an approach to wellness. On the other hand, health protection or illness prevention is described as behavior motivated desire to actively avoid illness, detect it early, or maintain functioning within the constraints of illness (Kozier, 2004). Health promotion work are essential for improving the health of populations everywhere.It is noted that people of all ages can benefit from the health promotion care, which should be delivered at sites w here people spend much of their time (eg schools and workplaces). Nurses can develop and execute health promoting interventions to individuals, groups, and families in schools, nursing centers, occupational health settings and the community at large. Nurses should work toward empowerment for self care and enhancing the clients capacity for self care by means of training and development (Wills,2007).Business process outsourcing or BPO is one of the fastest suppuration industries worldwide and this is especially true in the Philippines where offshore call center outsourcing services have led the business process outsourcing industry into horrific growth. The Philippines is has proven to be an excellent venue for offshore call center outsourcing services for three important reasons the demesnes low labor costs, presence of reliable technology and availability of college graduates who posses high level of slope and IT skills. make centers in the Philippines operate 24 hours a day , 7 days a week. They handle inbound and outbound calls and are able to offer trilingual offshore call center outsourcing services in different field of business to include customer care, marketing, sales, technical support, among others. Offshore call center outsourcing services in the Philippines cater to various industries such as retail, financial services, technology, travel and hospitality and telecommunications, among others (www. piton-global. com).TheFilipino call center industry has helped the country move up the ladders of technological advancement and living standards, leaving its broncobuster developing countries behind. In the rat race of development, the arrival of the Filipino call center has made such an impact to the once laid-back, culturally torn, and politically chaotic nation. It is therefore right to say that the Filipino call center and BPO industry is a breakthrough for Philippine society and a leniency to its people. What basically makes the industry a breakthrough is its ability to address un conflict in significant percentages.Although it is true that several disturbances occur, the number of hired Filipino call center workers, along with the growing number of call centers that are intromission mass recruitment campaigns, are big enough to overshadow turnover incidences. The Filipino call center and BPO industry has been the undisputed number 1 employer for years now and, in view of its current position as the leading BPO hub in the world, it will continue to do so for many years to come. That in itself will make Filipino call center agents proud to be part of this breakthrough undertaking.As for being blessed, anyone who has worked in the Filipino call center industry and stayed there longer would attest to that. legion(predicate) in the Filipino call center labor force are very grateful that their work is able to pay their monthly bills, send their children to school, or support their families living somewhere in the provin ces. Work in Filipino call centers is also a favorable set up for the young and dynamic, who can keep up with the latest gigs as well as maintain their upbeat lifestyle.One of the problems faced by the Filipino call center industry is the fast turnover of its agents. At a distance, this seems like an uncontrollable problem. The real deal is that attrition in the industry can be prevented, if not solved. What management has to do is to assess the important fact surrounding the Filipino call center workforce majority of them are young. The youth has a set of common traits that make them prone to employment dilemmas. Being young is always accompanied by a perceive of dynamism and adventure.Working in a Filipino call center company may frustrate them in the long run. For one thing, Filipino call center agents just stay in one place for the whole of eight hours. The routinary tasks of reading scripts daily, updating call leads, and filling information in the call log, and other repetiti ve speech and duties make young people working for Filipino call centers feel as if their life is being compromised. Thus, they would once more search for jobs that will afford them utmost freedom or at least provide them with enough motivation to work.Furthermore, there is a growing trend of materialism among them because the industry they belong to pays higher than the rest even the government for that matter. Most Filipino call center firms are also situated at highly commercialized areas or economic zones, through which famous restaurants and coffee shops, top brands, and dusk-til-dawn bars work their trade. One of the challenges of employers is to divert the attention of these young workers from such a mundane culture and bring back their purpose-driven and career-oriented idealism (www. filipinocallcenter. om). The above theories and literature served as the backbone of this study and this will serve as a basis for conducting a study to determine the paternalistic managemen t approach of company nurses in a Business Process Outsourcing (BPO) company. THE PROBLEM Statement of the chore This study will determine paternalistic management approach of company nurses in a Business Process Outsourcing (BPO) company. Specifically, this study will assay resolvents to the following inquiries 1. What is the background characteristics of the respondents in terms of 2. age 2. 2 sexual urge 2. 3 civil status 2. 4 years of formal education? 2. What is the level of knowledge of the respondents on Paternalistic improvement of Management? 3. What is the level of Paternalistic get lend oneselfs of the respondents? 4. Is there a significant relationship among the following 5. 5 pen and train of Knowledge 5. 6 Profile and aim of pull 5. 7 Level of Knowledge and Level of Practice? 5. How has the Paternalistic approach influenced the working relationship betwixt the respondents and the call center agents? 6.How has the call-center agents responded to the Patern alistic Approach of the respondents? Statement of the Null Hypothesis Ho1. There is no significant relationship between the following 1. 1 Profile and Level of Knowledge 1. 2 Profile and Level of Practice 1. 3 Level of Knowledge and Level of Practice. Significance of the Study Paternalistic management approach can be a great help in terms of dealing in a difficult situation. Thus, a nurse must be able to comprehend the needs of every patient see the clinic. The result of the study would benefit the followingThe Company Nurses. They will find some methods or approaches in treating and caring for their patients. They will also be able to facilitate on improving some of the clinic policies regarding health issues of their patients. The Call Center Agents/Workers. This study will be able for them to appreciate the grandeur of health and its benefits when given proper treatment and proper evaluation. The Team leadership of each Operation. They will give awareness in dealing with their agents who oftentimes visited the clinic The Administrators of Business Process Outsourcing (BPO) Company.They will find ways and means to cater the needs of their employees regarding health issues and health problems. The enquiryer. Through this study the researcher will be able to give some insights about health management and approaches. Future Researchers. This study will serve as future honorable mention for further research study in the future. RESEARCH METHODOLOGY Research Design This study will utilize the descriptive-correlational survey method victimization qualitative and quantitative approaches to determine the paternalistic management approach of company nurses in a Business Process Outsourcing company.Research Environment This study will be conducted at Wipro BPO Phils. , located at Cebu Business Park in Cebu City and headed by its country head Mr. Gupta Romit (an Indian citizen). Mr. Rex Bispo is the senior manager of Wipro BPO Phils. Branch of Cebu. Since there ar e Wipro companies situated all over the world. The company started its operation in January 2008 with 400-500 employees at that time. The company occupied the ground floor, 9th floor, tenth floor, 11th floor and 12th floor in the building. The clinic is located at the 11th floor and is manned by a registered nurse.The clinic schedule is 24/7, from Monday to Sunday and it is even open during holidays. The employees ask some over the counter medicines in the clinic to aid their condition. Since they are allowed to have an hour rest for the day, they will have to ask permission from their team leaders or supervisors to do so. Now, there are 700-1000 employees working at Wipro BPO Phils. And even have another branch in Manila which started their operation on 2010. Research Respondents This study included 3 company nurses as key informants.They will answer the segment I-IV of the questionnaire. There will be 8 selective call-center agents as the respondents for the bug out V of the res earch tool. This study used a public sampling in gathering data. Research Instrument The study will use a researcher-made questionnaire to be used as an interview guide. The questionnaire will be divided into 5 different sets. The Part I is the profile of the key informants. The Part II is for the Level of Knowledge with its parameter limit. The Part III is the Level of Practice with its parameter limit.The Part IV is based on the Influenced of paternalistic management approach utilize qualitative questions. The Part V is the response of the Call Center agents regarding the paternalistic management approach using qualitative questions. Research Procedures Data Gathering The researcher will make transmittal earn in allowing a research study. These letters of requests are for asking permission to conduct a survey. Pre-testing will be done. After the pre-testing, the questionnaire will be then revised to fit for the actual study.The questionnaire included important queries to relat e to the study of Paternalistic Management Approach of Company Nurses in Business Process Outsourcing Company. The questionnaire will be then distributed to company nurses and selective call center agents. Each respondent will be given 20-25 minutes to answer the researcher-made questionnaire. The researcher will be visiting everyday for data gathering. After the retrieval of the questionnaire, it will be tallied, tabulated, analyzed and then interpreted as based on the pull together data. Data AnalysisTo get the result of demographic profile of the company nurses, truthful Percentage will be used. To determine the responses rating of company nurses in the Level of Knowledge and the Level of Practice, Weighted Mean will be used. It will be then categorized and given weight using a Likerts Four Point Rating Scale The appoint equivalent weights of the responses will be Level of KnowledgeLevel of Practice 4= actually Important4= Often 3= Important3= sometimes 2= peanut2= Seldom 1= very Unimportant1= never The parameter of every response category will be defined through these limits Level of KnowledgeLower Limit Upper Limit solvent Category comment 3. 26 4. 00 Very Important Very inviolable 2. 51 3. 25 Important Good 1. 76 2. 50 Unimportant Fair 1. 00 1. 75 Very Unimportant Poor level of Practice Lower Limit Upper Limit Response Category Interpretation 3. 26 4. 00 Often Very Good 2. 51 3. 25 Sometimes Good 1. 76 2. 50 Seldom Fair 1. 00 1. 75 Never Poor The Chi-Square will be utilized to determine the relationship between the Profile and Level of Knowledge, and Profile and Level of Practice.To determine the relationship between the Level of Knowledge and Level of Practice of company nurses, the Pearson-r will be used. The Thematic Content Analysis will be utilized to get the result of the responses of Part IV and Part V of the research tool. DEFINITON OF name For a clear ground of the thesis, the following terms are defined operationally. Background Chara cteristics-is the description of the key informants who are being studied. It is use to identify age, gender, civil status and years of formal education.Call Center Agents means people that are hired in a Business Process Outsourcing (BPO) company. Their opinions and views are being studied regarding the Paternalistic Management Approach. Company Nurses-emphasizes the key informants of this study. They are registered nurses working in a Business Process Outsourcing (BPO) company. Influence refers to the conclusion of Paternalistic Management Approach between the working relationship of Company Nurses and the Call Center Agents. Knowledge on Paternalistic Approach- implies on the understanding of Paternalistic Management Approach.Level of Knowledge- means the score of understanding about Paternalistic Management Approach of Company Nurses working in a Business Process Outsourcing (BPO). Having variables of very important, important, unimportant, and very unimportant. Level of Pate rnalistic Approach Practice- refers to the degree of a repeated action of Paternalistic Management Approach of Company Nurses working in a Business Process Outsourcing (BPO) company. Paternalistic Approach- means a father-figure kind of a method which has a softer side when company nurses are dealing with patients who are working in a Business Process Outsourcing (BPO) company.Paternalistic Approach Practice- implies on the repeated action of the Company Nurses using Paternalistic Management Approach in a Business Process Outsourcing (BPO) company. Respondents- are the key informants of this study. The Company nurses are the one who are being studied. Response-refers to the reaction of the Call Center Agents regarding the Paternalistic Management Approach as practiced by Company Nurses in a Business Process Outsourcing (BPO) company.

JanMar Case Study Case Analysis

The US create industry is divided into troika broad segments architectural coatings, original equipment manufacturing (OEM) coatings, and special-purpose lacquers. The blusher industry is a maturing industry. In 2004, gross r howeverue were estimated to be slightly over $16 billion and an average growth of 1-2% per year. Architectural Paint Coatings patience The industry estimates that architectural coatings and sundries (brushes, paint removers, thinners, etc. ) created gross revenue of $12 billion in 2004. The architectural paint coatings segment is also considered to be communicate between the 1-2% increase per year.The demand take for this segment is reflected by the level of home improvements and redecorating, the gross revenue of new and existing homes, commercial and industrial construction. tilt Competition indoors this segment has been a result of slow gross revenue growth and new governemtn regulations. The number of competitors has decreased by 40% however, st udy competitors with low prices stir come into place such as Sherwin-Williams and others who dis blanket for 60% of sales within the segment. They market paint under their ingest names as well as for private retailers.Architectural sales Breakdown and Consumer Purchase Behavior About 50% of architectural sales atomic number 18 sold under private controlled discolorations such as Sears and Wal-Mart, 36% of sales are sold in specialty paint stores, and 14% are sold in hardware and lumberyards. There are three types of buyers of architectural paint which measure for percent of tot sales Do It Yourselfers who account for 50%, professional painters who account for 25% and contractor/ politics sales who account for 25%. Home Improvement Research indicated that the Do It Yourselfers have increased the product line carried by retail outlets and deteriorate on average $74. 0 per purchase on architectural paints and $12 on sundries. JanMar Coatings, Inc. Company JanMar, Inc. is a privately held corporation that produces and markets architectural paint under the JanMar brand name. They also sell sundries and operate OEM coatings. The companys architectural coatings and product sales totaled to be $12 billion and $1. 14 one million million million in net profit out front taxes in 2004. Dollar sales have increased at 4% on average for year for the past decade. The company distributes in 200 self-supporting paint sores, lumberyards, and hardware outlets.They service 50 counties in the Dallas Fort expenditure Area and Non-Dallas Fort Worth Area. Of their outlet sales, 40% is based in the 11 counties within the Dallas-Fort Worth part while the remaining outlets are in the surrounded non-Dallas Forth Worth area. Of the industry findings, 70% of sales in the Dallas Fort Worth area are to professional painters who account for 25% total sales while 70% of sales in the Non Dallas Fort Worth area are to Do it Yourselfers who account for the 50% of total sales. (Se e exhibit 1. 1). JanMar Coatings, Inc.Company Current Situation. Competition has accelerated in recent years at the retail level and JanMar Coatings, Inc. is the highest priced paint in their service area. Therefore, JanMar, Inc. is in need of how and where to deploy corporate marketing efforts among the discordant architectural paint coatings markets in the southwest United States area in a cost trenchant way to increase market share, revenue, and awareness. quadruplet Proposed Tactical Strategies Given by the Vice Presidents Among the four proposed tactical pans from the distinguishable vice presidents at JanMar Coatings, Inc. the solution to the problem is the Vice President of gross revenue strategy of increasing the sales force and heres wherefore 1) Increasing the advertize calculate through television could have a positive effect because of the current 25% awareness to consumers who purchase paint. However, query shows that consumers choose a store location before cho osing the brand and 70% of the consumers reached through advertising are not buying paint. The advertising budget is already 3% of sales, so in 2004, the advertising budget was $360,000 which is credible for selling paint.To efficiently create awareness, JanMar would need to produce a fall in ad with a retail outlet to get the buyer in the store. They would also need to increase sales by 8. 3% or $1 million to cover the cost of increase in advertising. (See accessory 1. 2). 2) To derive a price cut of 20% would be paradoxical considering the costs of JanMar are unlikely to go down. Cutting price by 20% with the same variable costs would bring their contribution allowance account down to 19%. To get the same net contribution of $4. million using their current new contribution shore, they exit have to fuss $22,105,264. 16 in sales which is far above their past sales of $12 million and creating more volume to increase sales at this lower cost is not feasible which just one pr oducer in the Dallas Fort Worth area. (exhibit 1. 3) JanMar needs to focus not on cutting prices but positioning themselves differently from competitors as a passkey quality and service company since they are a privately owned, pore just in the market of southwest United States. )Increasing the sales force could have a positive effect if the sales phonation is assigned to the non Dallas Fort Worth area since account sagacity at that place is only if 16% and cogitate on the Do it Yourselfers because of the amount of sales they accumulate in that area. The amount of sales revenue needed to cover the cost of the one added sales representative of $60,000 base salary is $171,428. (See accessory 1. 4) This amount of sales needed to incur this cost will be easy to achieve since the sales representative will be focusing on sales in the new area. ) JanMar has continuously controlled their 35% margin and costs even with added research and development. However, there are more competito rs on the rise at big retail outlets such as Sears and Wal-Mart that the Do it Yourselfers will fall for if not guided properly. Therefore even though JanMar will be profitable if they keep everything the same as how it is with commanding costs and guarding the margin, they still kittynot predict the future and there is growth within the marketing of 1-2%. Recommendation The problem that lies at hand is that there have only been five added accounts in the past five years.The account penetration in the Non-Dallas Forth Worth area is only 16%. With an added sales representative reaching out to the Non-Dallas Forth Worth area where fractional the sales and most the dealers already exist, they can focus solely on the retail account and Do it Yourselfers who contribute $6 billion to the total market sales per year of architectural products. (Appendix 1. 1) The sales representative will focus on the Do it Yourselfers in the non-Dallas Forth Worth area since they accumulate 70% of sales in that area as it is.We do not want to focus on the professional painters since 70% of our sales already comes from them in the Dallas Forth Worth area, and professional painters will chose our brand as it is because of the quality and knowledge and service of our representatives. We have to focus on reaching out to the Do it Yourselfers through retail accounts which is what the new sales representative will do. Do It Yourselfers 1) pick their project and product, 2) they gather information, 3) limit on the store, and 4) decide on the product they buy.So through a four step decision process of a Do It Yourselfer is where the sales representative will come into the picture to push them along to make the decision of choosing JanMars brand. Even if the sales representative made no new sales (which would not be the case if hired properly) and only was paid his salary, JanMar, Inc. still would still make $1,080,000 net profit before taxes which is smarter than implementing an added ad vertisement budget strategy, or cutting the price by 20%, or staying the same. It is better to have more people working in order to reach out to consumers and sell the product and brand.Sales representatives can truly connect to the Do it Yourselfers through their knowledge and passion quite a than just focusing solely on a mass advertising plan that wastes money reaching out to people not even needing paints or cutting the costs so low that it takes away from the super quality aspect. Therefore, I suggest that you hire a new sales representative because this option will be the most cost effective way to increase market share, revenue, and awareness in the architectural paint coatings marketing in the Southwest United States.

Personality Profile Essay

In modern business, it is important to have a mind even off of sustainability and environmentally lucky business practices. Two fundamental characteristics of an potent and sustainable drawship model argon having the foresight of what the confederacy is act to attain and identifying the worth in the process and supplying the drawing cardship to form the companies goals. Leadership begins with trusting in the process, and adhering to the steps themselves. The single best track to achieve this is to lead by example. In this paper the author go show up explain how Marie Ziegler of toilette Deere help discipline the lodge on the row it follows today. Marie Ziegler has set the standard for deception Deere and the employees of the company. As the vice professorship and treasurer for the John Deere Corporation it is within her responsibilities to check into that the product that they argon producing meets and exceeds the standards of the industry. entirely of John Deeres pro ducts meet the Environmental Protection Agencies (EPA) off-highway equipment firing regulations as of 2011. The regulations set out to reduce the particulate matter in the melodic phrase by 90% in addition to reducing oxides of nitrogen emissions by as much as 50% (John Deere, 2012). In one strength or another Marie Ziegler has preformed various duties within John Deere since 1978. During this time Marie has big(p) to know the company and industry well and has helped the company to grow, remain useful and perform an industry leader. The decision to make sure that John Deeres products met the EPA standards was just another stepping stone towards the goal of cosmos an industry leader. The virtues of a good leader within an powerful and sustainable business embroil vision, value, strategy and systems. Marie began with the vision to achieve a product that met the standard set forth by the EPA guidelines and pushed forward with that goal (Weitzman, H. 2010).Values, values inclu de the practices and beliefs that the company uses to achieve success. These include people, people being the employees of John Deere who treat separately other with respect which in turn provokes teamwork and the ability for the company to chase and grow. Marie recognized that thecustomers are the reason a company exists. As a good leader she understood that without customers, there is no need for the products that John Deere provides. The product and the service that any company provides is a direct construction of the dedication of a company, its values and its employees. The conduct of a business from the president and CEO all the way down to the staff on the gross revenue floor reflects a companys values. Strategy is what a leader uses to develop a set of actions to follow that supports long term visions, values and objectives (Desjardins, 2007). Strategy is the polar facial gesture for the integrated management system.There are key elements to developing the strategy th at surrounds all the health, safety, and environmental considerations required to run the strategic plan. Included within this are the planning process, setting targets and objectives, establishing and environmental policy that backs the vision of the company, contemplating which industry code of practices will be instituted, and specify the framework for communication. When these aspects are combined, they create an environmental policy that states a companys base principals and projected intentions for environmental performance. Marie exhibits a take stamp down type personality which is a strong leadership style. As an effective business leader she knows what needs to be done, she develops a plan and sets it in motion. When the EPA established immature emissions standards Marie knew how to strategize a plan to implement the changes to John Deeres production process in a timely manner.This meant that she had to clearly overstep the needed changes to her team of employees to en act the strategy that she developed. Communication is the key aspect to ensuring a plan is enacted properly, effectively and efficiently. One of Maries actions as a leader in sustainability was instilling a culture of sustainability amongst her employees by implementing sustainable practices and adhering to those policies herself in order to lead by example. In addition to leading by example she uses clear communication skills to communicate her needs to her employees to ensure her decisions as a leader are disseminated down the chain and that policies are understood by all employees and team members. Marie displays strong leadership skills and knows John Deere inside and out, she believes in the product they produce and this is an important aspect to being an effective leader in sustainability. With the leadership of Marie Ziegler John Deere can setforth a standard that allows the company to be a leader in green sustainability.The author of this paper tries to uses general managem ent strategies that promote sustainability within the work environment but finds that it can be unwieldy for an individual to do so considering the following. As an employee of EC3 International, the authors duties are usually prescribed by test plans which leave little room to enact sustainable management methods of his own. However, the Department of Defense (DoD) and Department of the legions (DoA) have been enacting environmental standards and practices that promote sustainability and are more environmentally friendly for many years now. The army has most recently switched its primary undersize caliber ammunition to more environmentally friendly ammunition in order to reduce the negative environmental effects on weapons ranges. many a(prenominal) years ago the DoA along with the Proving Grounds implemented a new policy of no longer indiscriminately firing depleted uracil (DU) tank rounds out on to ranges. The DoA mandated that all DU test rounds must be fired into a catch b ox that can be cleaned out and disposed of in an environmentally friendly manner. In summary as a leader in sustainability within a company it is crucial to lead by example. No manager or business leader can expect his or her employees to conduct themselves in a overlord and responsible manner unless they practice what they preach. When a leader takes a cutoff employees take note and will feel that it is not a job to do so because their leadership does it. Marie Ziegler is an excellent example of how to conduct oneself who wishes to become a leader in sustainability.ReferencesDESJARDINS, J. R. (2007). Business, Ethics, and the Environment. Upper Saddle River, NJ Pearson. Lomborg, B. (2008). collected It. New York, NY Vintage Books. John Deere, Products, (2012). Retrieved August 10, 2012 from http//www.deere.com/wps/dcom/en_US/corporate/our_company/citizenship/environmental_stewardship/products/products.page Weitzman, H. (2010, Nov 25). Deere counts cost of emission controls. Fina ncial Times Retrieved from http//search.proquest.com/docview/811393069?accountid=458

Health Visitors’ Perceptions of their Role in Autism Spectrum Disorder

The discussion in the article mainly revolves and kernels in two occurring forces specially ASD and health Visitors. The relationships beingness analyzed in these two topic argonas argon the progressively changing character of the health visitors towards the patient c be of ASD cases. The center of study primarily is in England, United Kingdom, wherein the incident is clearly occurring and manifesting.Health visitors ar the local health works that are in clap for the surveillance of these ASD patients and not mainly on public health. However, the argument arrives in the situation since this role is being interchanged gradually. The roles of health visitors over these ASD patients are classic and boundaries should be set in order to avoid inappropriate practice.Autism Spectrum unsoundness is a group swage that manifest signs and symptoms related to the prejudices of companionable communion and social imagination, with interest, behavior and activity constraints. Recently, there has been an increase in the prevalence rate of ASD specifically 1% of the child population or 116 per 10,000 children. The espial and surveillance of such checks are instigate of the health visitors role.They are trained in order to detect such point and help aid for those families that confronts the derange dilemma. Health visitors act as part of the diagnostic team, and have a role of parent supporter. However, these roles are being disregarded because the common notion that health visitors business concern only revolves in referral system.Family-oriented type of role manifests in the health visitors and this serves as their guidelines in performing their tasks. However, a change in role towards public-oriented role is being issued. The developmental surveillance should function hence, these health visitors are requesting for trainings and developmental programs for their profession expansion.Current Treatments in Autism Examining Scientific Evidence and Clinical Imp licationsThe condition of autism is under the umbrella of ASD or Autism Spectrum Disorder, and not entirely the disorder itself. Autism is characterized by the impairment in social interaction, imaginative play and language development. The aetiological factor of this disorder, however, is still unclear.Many experts suggest that it is a neurological impairment enveloping the imbalance production in neurotransmitters, particularly serotonin. Other symptoms that are associated in this disorder are the presence of poor eye contact, ritualistic behavior, self-stimulating or abusive behaviors such as hand flapping, rocking or riffle licking and lastly, absence of imaginative play.The diagnostic procedures of Autism condition lies in the behavioral manifestation of the patient. Such diagnosis can be depressive for families to receive since, Autism disorder do not have any direct cure as of now. However, there are treatment courses that are available for this type of disorder.behavioura l treatment is one of the treatment procedures that base their concepts on learning speculation and behavioral analysis. The treatment procedure specifically targets the behavior of the individual since this is where the manifestations arise. The discussion proposed aims to modify these behavioral patterns.An opposite treatment course is through educational and communication interventions. This intervention involves Project TEACCH (Treatment and Education of Autistic and Related Communication-Handicapped Children), pectoral (Picture Exchange Communication System) and Greenspans Developmental Approach. Each treatment programs focus on developmental and cognitive functioning of the child. There are also other forms of treatment, pharmacologic, social interaction modification, and health promotion interventions.Parent Education for Autism Issues in Providing Services at a DistanceAutism is a condition characterized by severe cognitive impairments leading to social interaction defici t, impairment in language and absence of imaginative play. These three symptoms are the primary indicators of Autism, and this disorder is under the umbrella of ASD or Autism Spectrum Disorder. The condition of Autism is known to have idiopathic conditions or unknown etiologies hence, direct treatments are not available. Fortunately, there are therapies that reduce the manifestations of behavioral signs and symptoms. Moreover, there are pharmacological therapies that aids in the management of the disorder.Due to the cognitive, social and behavioral deficits of these children, they are at happen of developing various threats. The article further elaborates the condition of Autism, mainly way on the three involved dimensions. Since autistic patients have impaired social interactions, their expression of their needs and concerns has to be sensed smallly by the parents or the responsible supervisors. This kind of scenario implicates stress and other associated emotions to the family placing them under various family put on the line factors.In order to resolve such case, interventions have been developed in order to aid to the indirect problems under the disorder. The basis of these interventions is the behavioral principles associated in the disorder itself. Positive behavioral support, applied behavioral analysis and critical behavioral assessment are the concepts involved in the intervention procedures.Parents are the main access point for Autism behavioral interventions, hence they are compulsory to be aware of the possible treatment and intervention procedures that can be done with their patients. Parent education about the condition of Autism is stressed in order for the parents to be familiar with the behavioral conditions of their children, and be able to see the appropriate intervention for such case.ReferenceHalpin, J., & Barbara, N. (2007, January 1). Health visitors perceptions of their role in autism spectrum disorder. Community Practitioner,Harr ison, J. E. (2002, April 1). Current treatments in autism examining scientific evidence and clinical implications. daybook of Neuroscience Nursing ,Symon, J. B. (2001, June 22). Parent Education for Autism Issues in Providing Services at a Distance. Journal of Positive Behavior Interventions,

How does Miller present ideas about reputation in A View from the Bridge? Essay

In A View from the Bridge, moth miller portrays many ideas about report, especially in the battle for nature between the two main men of the play, Eddie and Marco. He besides showcases the way in which a failure to chill out for half(prenominal) in maintaining ones reputation burn down lead to d testifyfall, and also portrays the way in which not conforming to stereotypes can lead to commonwealth not taking you severely, thereby leading to a ruining of your reputation.Initially, milling machine portrays reputation as a very important part of the Italian Moral Code, and showcases how ruining someones reputation can be punished very harshly in by Sicilian Morals. later on Eddie reports on Marco, Marco is seen to vocalize In my country, he would be dead, imputable to Eddie ruining Marcos reputation, and, as Marco puts it degrading my br different and removing my children. The fact that Eddie would beat this harsh a punishment, for plain abiding by the law shows how seriousl y reputation is taken in Sicilian morals, and how derogatory it is for someones reputation to be ruined.Eddie also is shown by Miller to be have-to doe with about his reputation, because he states that Marcos got my name, and that he gonna give it dressing to me in front of this neighbourhood. This goes to shows how, in a primarily Italian community, ones reputation can have severe implications on how someone is tough within society. This can also be seen by dint of the narrative parallel of the story of Vinny Bolzano, who was shunned by society for informing upon his own uncle, and thereby losing his reputation. Through this, Miller portrays the importance of someones reputation in other cultures, and this would have been fairly striking to the contemporary American reference.Furthermore, Miller portrays how a failure to decide for half in keeping your reputation leads to downfall. Throughout the play, Marco is portrayed as settling for half, leave off at the end of the play , where in his opinion, he has option but to vote down Eddie. When Marco has just arrived at Eddies house, he belittles his own reputation, saying when you say go, we go, display how he recognises Eddie as the master of the household, and that he settles for simply being a visitor. Later in the novel however, when Eddie tries to prove his loudness against Marco, Marco is said to have raised the chair like a apparatus over his head.This shows how Marco is now considered as Eddies equal or even his superior, and hints of aggression and violence are seen due to the use of the heed like a weapon, and this could possibly be used by Marco to maintain and prove his reputation against Eddie. However, at the end of this scene, the curtains close for the interval, and it can be assumed that the incident was taken no further, showing how Marco has colonised for half there. At the end of the play however, Marco outright kills Eddie, and does not settle for half, as he tries to maintain hi s reputation, and ruin Eddies, showing how important this reputation is to them. However, through this, Miller is possibly trying to suggest that maintaining a reputation should not be a priority, and that heap should be able to settle for half.Miller also portrays the way in which one can collect a bad reputation for not following stereotypes. Eddie initially seems to alert of this issue, as he tells Rodolpho to wait a minute while singing, showing how he is aware of the fact that his reputation will get modify if he does not comply to the stereotype of a dockworker. In addition, mike and Louis state how Rodolpho is seen as a Paper Doll, and how he has a sense of humour and is always making remarks.This is in distinct telephone line to the regular slave of Marco, and the fact that Marco is regular further highlights the way in which Rodolpho is different, and stands out from the crowd, and this in turn results in the ruining of his reputation, as he is not taken seriously by any of the other characters, due to him not behaving like the stereotypical masculine 1950s man. Perhaps, Miller uses this to highlight the way in which standing out from the stereotype in contemporary society leads to this ruining of reputation.Overall, Miller uses these ideas about reputation to line of credit the Sicilian code of honour to the American culture that the contemporary audience will have been used to, and accurately showcases the importance of reputation to people from an Italian background, as well as this reputation affects how one is treated in society.